Highly recommend!
βEvery order from Ember & Co. has felt thoughtfully made and dependable. The products hold up well and consistently meet my expectations.β
Buying online shouldnβt feel like a gamble. You have 30 days after delivery to request a return. Just contact our team, and weβll help you with the next steps.
WE'RE HERE TO HELP
Everything you need to know about your Ember & Co order.
Once your order has been processed, it will be on its way to you as quickly as possible. You'll receive tracking information by email so you can follow your order every step of the way.
As soon as your order ships, we'll send you a confirmation email with your tracking details. Please allow a little time for the tracking information to update after shipment.
We want you to feel confident shopping with Ember & Co. If your purchase isn't quite right, you're covered by our 30-day money-back guarantee. Simply contact our support team and we'll help you with the next steps.
If your order arrives damaged or there's something wrong with it, please contact us as soon as possible with your order details and a photo of the item. Our team will help make it right.
We start processing orders quickly, so changes or cancellations aren't always possible. If you need to make a change, contact us as soon as you can and we'll do our best to help.
Have a question about your order or one of our products? Our customer care team is happy to help. Simply reach out through our contact page and we'll get back to you as soon as possible.
Still have a question? Email our team.
Free shipping on every order.
We're here when you need us.
Safe and secure checkout.
Shop with confidence for 30 days.